Ruff & Tumble canine Salon: It’s a team effort

By Jen Phillips AprilPhotos by Kaitlyn Rosae Photography
July 1, 2020
When Stephanie Pietri saw the availability indication on a 100-year-old building in her town, her creativity ignited. 

“I told my husband, wouldn’t it be something if we might get that building as well as open a canine grooming salon?” 

With 20 years of experience as a canine groomer, Stephanie felt prepared for her own business. “After 20 years, there’s nothing I haven’t seen or problem-solved.” 

She’d had her eye on the historic train depot in South Windsor, CT. “I utilized to trip by this building on the institution bus as a kid, so when I saw it was available, it stimulated my interest. It took six months to renovate the building. The previous company had been an insurance coverage agency, so we had to take down walls.” 

The spectacular beauty salon features black clawfoot tubs that sit in front of plate glass windows. “People get a kick out of them. They’re the very first thing people see since they’re in the huge window. From a grooming perspective, they’re comfortable to bathe the dogs in since when the dogs shake, the water stays within the bowl instead of splattering you.” 
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In addition to the clawfoot tubs, the beauty salon likewise features chandeliers as well as open spaces. “I’d never seen an upscale beauty salon for dogs. I was influenced by my friend’s hair salon. I started with the clawfoot tubs, as well as of course, Pinterest.” 

When Stephanie opened the Ruff & Tumble beauty salon in September 2019, she had the typical fears of opening a new business. would the clients come? however she was pleased with the response. They held a grand opening covered by regional news as well as went to by the Mayor as well as a specify senator.

Now she employs one other groomer, Lindsey Potter, as well as a part-time bather, Karen Gillette. Stephanie is pleased to work with skilled people as well as quotes Anna Wintour, Editor in chief of vogue Magazine, “You are absolutely nothing without a excellent team.” 

The Ruff & Tumble team sees around 45-55 dogs per week. 

“I’m a competitive groomer so I’m trained on the breed haircuts. I likewise deal with hand-stripping services which isn’t that typical in the area. everybody is credentialed as well as well-trained on dealing with special needs dogs,” states Stephanie. 

Another thing that sets Ruff & Tumble apart is the truth that the shop is open as well as subjected to ensure that people can see the process of the bathing as well as grooming. “We motivate people to find in as well as view their dogs get groomed. This puts people at ease, particularly if they have a anxious dog.”

Stephanie likewise stated they see a great deal of doodles. “Labradoodles, Goldendoodles, Bernedoodles. There are a great deal of them in the area as well as they have a excellent temperament. depending upon exactly how short or long the owner wants them, they requirement to be on a routine at least every 4-6 weeks.” 

Even during the March as well as April company closures, Ruff & Tumble was still grooming dogs. 

Stephanie says, “The governor of CT stated we’re an necessary business. Of course, we can’t let people in the building like we typically do. So we escort dogs from the cars and truck as well as take repayment over the phone. We do extra cleaning during COVID-19 like disinfecting as well as sanitizing typical countertops as well as doorknobs.” 

Looking to the future, Stephanie wishes to bring award-winning groomers to the beauty salon as well as offer continued education so they’re always at the top of their game. In keeping with this mission, Ruff & Tumble will likewise be a hold site for the annual national canine grooming association Workshops as well as testing this August. ✂️

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